PressWerk never guarantees a minimum number of leads, orders, or revenue, at any stage. Customers choose which shop to use; PressWerk does not assign, steer, or force anyone to a specific partner. You may appear when your subscription is active, your profile is complete, and the job matches your equipment and radius. Instant quotes and most customer selections require a published rate card (three priced products minimum).
PressWerk markets PressWerk to consumers. That is how customers find the network. When they order, they choose which shop to use; PressWerk does not assign, steer, or prefer a partner because that shop paid for promotion. We do not sell sponsorship, paid placement, or preferential listing to any shop or third party. Every eligible shop competes on price, response time, and service, not on who paid for placement. Showing prices is encouraged: a listed price lets the customer order without waiting on a quote, which is the point of PressWerk. A rate card is not required, but a shop that shows prices may be chosen more often than one that shows none.
Once you accept a routed order, the customer relationship is yours. PressWerk forwards contact details, print specifications, and production files so you can invoice, produce, and support the job directly. PressWerk is not your CRM, MIS, or ERP. It is a complementary intake layer on top of the workflow you already run.
In-network shops only. When a reprint claim involves a PressWerk-prepared production file, the shop must submit the exact PDF used on press. PressWerk compares its SHA-256 fingerprint and embedded manifest (pw:fileId, pw:sha256) against the sealed record. If the defect is caused solely by PressWerk's prepared file and the shop printed it without alteration, PressWerk covers fifty percent (50%) of verified direct remake material cost — mandatory for in-network partners with a published rate card, not optional. A shop that waived the rate card is out of network and is not covered. Out-of-network directory listings are not covered.
Read the full Partner Network Agreement