Performance
These four measurements decide tie-break priority when several shops can produce the same job.
ROUTING PRIORITY
You are meeting every target. When another shop can produce the same job at a comparable price, the job comes to you.
Priority is never sold. It cannot be bought, and no subscription tier changes these thresholds. It is earned on the numbers below and nothing else.
ON-TIME COMPLETION96%Target at least 95%
Jobs ready on or before the date the customer was promised.
40% OF PRIORITY WEIGHTINGRESPONSE TIME34minTarget under 60min
Median time to accept or decline a routed job.
25% OF PRIORITY WEIGHTINGREPRINT RATE2.1%Target under 3%
Jobs reprinted for quality reasons after the customer collected.
25% OF PRIORITY WEIGHTINGDECLINE RATE11%Target under 20%
Routed jobs you turned down. Declining inside the window is fine.
10% OF PRIORITY WEIGHTINGLAST 30 DAYS
| Week | Routed | Accepted | On time | Reprints | Median response |
|---|---|---|---|---|---|
| 21 - 27 Jul | 12 | 11 | 11 | 0 | 28 min |
| 14 - 20 Jul | 10 | 9 | 8 | 1 | 41 min |
| 7 - 13 Jul | 11 | 10 | 10 | 0 | 33 min |
| 30 Jun - 6 Jul | 9 | 8 | 8 | 0 | 36 min |